StudentConnect, the UK’s leading student finance service, is offering a fix for the £6bn student debt problem.
The company says it has identified “several dozen” students who may be in trouble because they don’t have access to their StudentConnect account, which can be accessed from the student’s phone, tablet or computer.
They can only access their account from their phones or computers.
But if they do manage to log in to their account, they will find that they can’t log in for any reason.
“Some students are unable to login, for example because they are overseas, disabled, or in a different country,” a spokesperson told the BBC.
“It is important that everyone has access to the StudentConnect app so they can get to the student they want to contact, regardless of where they are.”
The spokesperson said the company was “committed to solving this issue quickly”.
However, the problems have caused the company to raise the price of StudentConnect for students to £4.99 from £2.99, a 20% increase.
The spokesperson added that “some of our most valuable users have been unable to access their accounts”.
The company’s website is now updated regularly with details on the problems that have caused so many students to miss out on payments.
However, they have also been forced to update their login requirements.
For example, students who are currently enrolled in a degree, degree, or certificate program in their area are now required to log on via StudentConnect.
However this is not necessarily the case for students in another area.
A spokesperson from StudentConnect said the problems were not unique to StudentConnect and the company “looks forward to solving these problems with our users and educating them about how to log-in securely”.
However this solution does not address the problems facing all users, and students can expect to pay for their student loans through the banks.
A spokesman from student loan giant Nationwide said the “huge cost” of student loans “is clearly an issue” for the financial system.
“In the short term, we are working with our credit providers and other lenders to address this, as we always do when it is a systemic issue.
But for many students and their families, this will mean they will have to make do with a much lower level of support,” he added.
The Financial Services Authority says it is “aware of the problems”, but said it does not have enough information to make a definitive assessment.
“The FSA’s role is to make sure the system works for everyone, so we do not give blanket assurances,” a spokesman for the regulator said.
“We would urge anyone who is having trouble to contact StudentConnect immediately and get the support they need to keep their student loan payments.”
StudentConnect is a joint venture between student loans giant National Student Loan and Student Loans Company Limited.
It provides student loans to more than 10 million students.
It has raised more than £100m from investors, including Andreessen Horowitz, eBay, Facebook, Microsoft, Amazon and Intel.
It says that about 2 million of its customers are UK residents.
It also has a subsidiary, student-funded, called StudentNet, which has about 1 million UK customers.
The firm said the UK is home to about 80% of the world’s students, and that its business has grown by 50% in the past 12 months.
In the UK, students have paid about £17bn in fees and fees to the government over the past three years.
They are entitled to the same amount as their full-time equivalent in their home country.
In terms of fees paid by students, the latest data available shows that the average UK student has paid more than twice as much as the average student from the European Union.
The average fees paid to students by students in the UK are £3,922.
The StudentNet business has a £3.5bn turnover, according to the Financial Times.
Students in the US have also complained about problems with StudentConnect login.
A recent survey of more than 600 students found that only 37% of students said that the problem was “not very difficult” to solve.
The survey also found that, despite StudentConnect’s claims, many students were having difficulty logging in to the service because of issues with their phones and computers.
A representative for StudentConnect told the Guardian: “We are working to fix this as quickly as possible and are providing support to students and families with a range of solutions that are designed to make their experience as easy as possible.”
However, one UK student who recently left the company said: “I thought it was just a simple way of making payments and it was not that much different to how the bank was.
I’m not sure that they have really addressed it.”
StudentDirect has also faced criticism for its student payment system.
The US-based student lender says it can’t tell consumers when their student payments are due,